Frontier Communications customers faced service disruptions this week after the company was targeted by a cyberattack. Hackers breached Frontier’s systems on Sunday, forcing the ISP to shut down certain functions to contain the threat. This caused outages and issues with billing, IT support, and even internet service itself.
Social media users expressed frustration with the lack of communication, with some reporting days-long outages and no explanation from Frontier. The company’s website acknowledges “technical issues” but offers few details.
While Frontier claims to have contained the attack and restored core systems, there’s a concerning twist. The hackers may have accessed customer data, including personally identifiable information. Frontier hasn’t revealed the extent of the data breach or how many customers are affected.
This incident highlights the growing risk of cyberattacks on critical infrastructure and the importance of robust data security. It remains to be seen if Frontier will face repercussions for the breach and how long it will take for them to fully restore normal operations.